Privacy
AUTO CBA collects only the information needed to respond to requests, confirm in-shop estimates, and communicate with clients about their vehicle.
AUTO CBA
When you use the website, call, email, or book an in-shop estimate, AUTO CBA may receive your name, phone number, email address, preferred language, vehicle information, preferred timing, and insurance-claim information if you provide it.
This information is used to respond to your request, confirm a time to see the vehicle at the shop, prepare communication with you, organize repair next steps, and, where applicable, coordinate required information with your insurer or appraiser.
Estimate bookings use AUTO CBA’s Google Calendar. The website does not store booking details in an internal database. A Google Workspace integration may be added later to manage bookings, customer follow-up, and a CRM-lite register.
The website does not currently support photo uploads. If you send photos or documents by email, they may contain personal information such as a licence plate, VIN, insurance documents, or visible items inside the vehicle. Send only the information needed for your request.
AUTO CBA does not sell personal information. Information may be shared only when needed to respond to your request, provide service, coordinate a repair, communicate with an insurer or appraiser when you authorize it, or when required by law.
AUTO CBA keeps information only as long as needed to manage the request, customer file, repair, administrative follow-up, and applicable obligations. Access should remain limited to people who need it to respond to the client or manage the file.
The site may use tools such as Google Analytics to understand general website usage. These tools may process technical data such as visited pages, browser, device, and aggregated measurement information. Links to Google Maps, Google Calendar, or other external services are governed by those services’ policies.
You may contact AUTO CBA to request access, correction, or removal of personal information where possible and applicable. For any question about personal information protection, use the contact details below.
Privacy contact
For a question or request about personal information, contact AUTO CBA by email or phone.
AUTO CBA
2157 Boul. Saint-Joseph, Lachine, QC H8S 4B7
contact@autocba.com
514-634-9254
This page describes privacy practices for the website and current request flow. It is not legal advice. Procedures can be updated when CRM, automated calendar, or other tools are added.